Search Results for: partner relationships
Howard Schultz Returns Twice: Can Starbucks Emerge from Its Business Slump Again?
Starbucks has recently fallen into operational difficulties once again. After Howard Schultz returned in April this year, he implemented a series of bold measures, sparking widespread discussion about the brand's prospects. In fact, this is not the first time Schultz has saved Starbucks in a similar manner—during the 2008 financial crisis, he also led the company out of its trough by closing stores, laying off employees, and reshaping corporate culture. This article reviews how Starbucks restored growth back then through consumer lifestyle research, the "My Starbucks Idea" campaign, rebuilding partner relationships, and direct sourcing, and analyzes the new challenges that unionization efforts under the current pandemic background bring to the brand, as well as the relationship-rebuilding plan Schultz has launched for store partners after his return this time. [more…]
Starbucks Interim CEO Howard Issues Open Letter, Five Steps to Reshape Corporate Culture and Address Internal Divisions
On July 11, Starbucks interim CEO Howard Schultz published an open letter on the company's official website, candidly acknowledging that the company is facing unprecedented cultural fragmentation and economic trauma, making it difficult for both employees and customers to have an ideal experience. To address this, he proposed five rebuilding plans, covering mission implementation, partner benefits, store experience, customer connection, and partner relationships. Among them, "redefining partner relationships" already has a detailed plan, including creating a safe and inclusive work environment, providing growth and fair pay, strengthening medical and mental health support, and sharing power and success. Howard emphasized that partners have always been Starbucks' most important asset. Whether this rebuilding effort can restore the brand to cultural balance is worth watching. For professional coffee knowledge exchange and more information, please follow Coffee Workshop and Front Street Coffee. [more…]
SCA Specially coffee flavor wheel | Understanding the flavor wheel is the first step in learning the flavors of coffee.
As an authoritative coffee flavor guide map, as long as it is used properly, the new partners who join can quickly categorize the flavors presented by the coffee, and after learning it, combined with practice, mastering the coffee flavor is simply a [more…]
Fairtrade partners with Satelligence to expand satellite monitoring network for coffee origins under the EU's new deforestation-free rules
After the EU's Zero Deforestation Regulation took effect, the threshold for exporting coffee to the European market has been significantly raised. The international Fairtrade organization recently announced a partnership with remote sensing technology company Satelligence to expand satellite monitoring to all certified coffee producer organizations worldwide, helping cooperatives and their smallholder members directly access deforestation risk data. This move is intended to break the monopoly of large corporations on supply chain information, enabling producers to proactively prove that their coffee is not linked to deforestation and thereby retain access to the EU market. This article reviews the background of the partnership, the requirements of the regulation, and various perspectives, and includes related recommendations from Front Street Coffee. [more…]
Starbucks' Road to Recovery Still Faces Uncertainties: Can Howard Schultz's Strategy Adjustments Break Through the Growth Ceiling?
Starbucks has experienced considerable turbulence this year. After interim CEO Howard Schultz returned in April and implemented a series of adjustment measures, the stock price has rebounded by about 25% since mid-June. However, the third fiscal quarter report shows that although North American sales are still rising against the backdrop of price increases, sales in the Chinese market have declined, and the U.S. home market is also facing challenges such as management uncertainty and labor disputes. Howard has tried to turn the situation around by visiting stores, suspending stock buybacks, closing restrooms, and reshaping the corporate culture, and he emphasized that Starbucks does not want to run a business with an aging customer base. Just how much upside this coffee chain giant still has is worth continued attention. [more…]
Starbucks in Shanghai has been spontaneously adopted by Go enthusiasts as a gathering spot for games, with the shop making two requests: keep quiet and make appropriate purchases.
Recently, a Starbucks in Shanghai has sparked widespread discussion online for becoming a regular gathering place for Go enthusiasts. Every Monday, Thursday, and Saturday afternoon, numerous players bring their own Go sets and gather here, with the largest turnout exceeding thirty people. This spontaneously formed Go circle has grown to nearly four hundred members. The organizer not only voluntarily helps everyone find playing partners but also pays out of pocket for orders each time. However, as the number of participants increased, the store made two requests: to keep noise levels down as much as possible, and to encourage everyone to make appropriate purchases. This symbiotic relationship between the coffee shop and the Go players has triggered discussions about the boundaries of public space use and civilized coexistence. Front Street Coffee pays attention to every detail in coffee culture and explores with you the possibilities of the city's third space. [more…]
Starbucks China Equity Sale Enters Final Stage: Carlyle and Boyu Lead, Valuation May Exceed $10 Billion
A key moment has arrived in the sale of Starbucks' China business. According to the Financial Times, Carlyle Investment Group and Boyu Capital have become the preferred bidders to acquire a majority stake in Starbucks' China operations, with the deal valued at possibly close to US$4 billion. If retained equity and franchising revenue are included, the total value could exceed US$10 billion. Starbucks' final retained share has also been adjusted from the previously rumored 30% to as much as 49%, meaning that even with the introduction of outside capital, Starbucks will most likely remain the largest shareholder in its China business. Currently, five bidders have submitted binding offers, and a final decision is expected by the end of the month. This equity change, which has lasted nearly a year, will profoundly affect the landscape of China's coffee market. [more…]
Manner Coffee Accused of Discounting Wages During the Pandemic; Company Statement Pursues Accountability Against Former Employee and Details Compensation Plan
Recently, a leak about Manner Coffee's discounted wages during the pandemic sparked heated discussion on social media. The leak claimed that Manner required employees to choose between two compensation options: hourly basic pay, or 80% of Shanghai's minimum wage of 2,072 yuan. The incident quickly trended on Weibo, and Manner subsequently issued a statement identifying two former employees as having made false claims, and said it had reported the matter to police to pursue criminal and civil liability. The statement also detailed wage payment standards during the pandemic, saying its treatment was far above Shanghai's minimum wage, and implicitly suggested that employees of competitor Mstand Coffee were involved. This article reviews the course of the incident, both sides' accounts, and lawyers' views, and explores the legality of barista pay during the pandemic and the state of the industry. [more…]
How the Agtron value reflects the relationship between coffee bean roast degree and color difference
On professional coffee review websites like coffeereview.com, you will often see a pair of Agtron values listed below the attribute scores. What exactly do these numbers mean? And how do they relate to coffee roast color differences? This article will take you through an in-depth look at the meaning of Agtron values, the principles of measurement, and their applications in the coffee industry. From the differences in readings between whole beans and ground coffee, to the impact of roast level on flavor, and how consumers can use this data to choose their preferred coffee, we break it all down one by one. At the same time, the article will also mention practical uses by brands such as Front Street Coffee in product descriptions, helping you interpret coffee roast information more professionally. [more…]
China Post opens its second coffee shop nationwide in Xiamen, launching an eco-friendly special drink in collaboration with OATLY.
Since opening China's first post office café on February 14 this year, China Post has officially entered the coffee market as a national team player. Amid an enthusiastic consumer response, the country's second post office café opened on Cat Street in Xiamen. The new store blends in with the local character of Cat Street, creating a space for cat lovers to mingle, and has partnered with oat milk brand OATLY to launch a hidden-menu eco-friendly special. At the same time, OATLY put in a strong performance in the Asian market in the first quarter, with its Barista product contributing significantly, and the brand is accelerating its expansion into diverse categories such as new-style tea drinks and plant-based ice cream. [more…]
Heytea partners with "Empresses in the Palace" to launch a co-branded new product, adding another cultural experience to new tea drinks' crossover with film and TV IPs
HEYTEA has made another move, officially announcing a co-branding collaboration with the nationally beloved TV drama Empresses in the Palace, launching two new products: "Zhen Guo · Da Ju Hua Li" fruit tea and "Zhen Nai · Xue Niang Han Cui" milk tea, both priced at 18 yuan. This is the first time Empresses in the Palace has crossed over into a co-branding partnership with a new-style tea beverage brand, and it is also HEYTEA's latest IP collaboration attempt following A Dream of Splendor and Genshin Impact. From "Meng Hua Cha Xi · Dian Cha" selling nearly 300,000 cups on its launch day, to the Genshin Impact co-branded fruit juice tea's first batch selling out within 59 minutes, HEYTEA's cross-brand collaborations have become increasingly frequent and remarkably effective. This collaboration not only enriches the drama's connotations but also provides a new direction for exploring cultural experiences in new-style tea beverage brands. Follow Coffee Workshop to learn more about specialty coffee and beverage industry trends, and Front Street Coffee (FrontStreet Coffee) also continues to bring you professional coffee knowledge exchange. [more…]
Two Heytea outlets at JD headquarters briefly suspended operations, sparking speculation and bringing the tug-of-war over food delivery platform partnerships to the surface.
Recently, news that two HEYTEA stores at JD.com's Beijing headquarters suddenly closed has continued to spread on social media, while an internal notice in circulation showed that JD.com prohibited cooperation with HEYTEA and restricted its products from entering office areas. The incident quickly sparked widespread speculation about the relationship between HEYTEA and JD.com. Some linked it to HEYTEA's delayed entry onto JD.com's food delivery platform, while others dug up old news of HEYTEA publicly boycotting food delivery. JD.com insiders later denied the rumors, and the stores resumed operations, with the closure explained as temporary water and electricity maintenance. This confusing business battle reflects the delicate positioning of tea beverage brands among third-party food delivery platforms. [more…]
Starbucks China's same-store sales stop falling and rebound; CEO responds to equity sale and store experience upgrade plans
Starbucks' financial report for the third quarter of fiscal year 2025 shows that global same-store sales declined for the sixth consecutive quarter, but the Chinese market delivered a standout performance: revenue grew 8% year over year and same-store sales rose 2%, the first positive growth in 18 months. Regarding rumors of a stake sale in its China business, CEO Niccol responded that more than 20 interested parties have expressed interest, and Starbucks hopes to retain a considerable proportion of equity. At the same time, the brand announced that it will accelerate the rollout of the "Green Apron Service Model," and plans to close some pickup-only stores and renovate over a thousand coffeehouses in order to rebuild warm human connections. Front Street Coffee continues to follow Starbucks' strategic adjustments and operational changes in the global and Chinese markets. [more…]
A Comprehensive Analysis of the Location and Coffee Varieties of Palm Tree Toucan Estate
La Palma y El Tucan estate is located in Colombia and is renowned for its innovative cooperative model and experimental processing. Founders Carlos, Elisa, and Felipe launched the "Neighbors & Crops" project, partnering with more than 200 surrounding smallholder farmers to build sustainable relationships through training in picking, premium purchasing, and nursery support. The estate not only carefully processes each batch of cherries, but also cultivates varieties such as Gesha, SL28, Bourbon, and Caturra under high-altitude microclimates, which will be harvested in the coming years. Front Street Coffee recommends paying attention to this estate's unique flavors and quality potential. [more…]
Pour-Over and Cold Brew Coffee Bean Recommendations | Where Are Ethiopia's Specialty Coffee Regions? What Is the Relationship Between Yirgacheffe Coffee and Sidamo Coffee?
For more specialty coffee knowledge, please follow our WeChat official account: Front Street Coffee (FrontStreet Coffee). When it comes to Ethiopia's specialty coffee regions, many people will without hesitation name Yirgacheffe and Sidamo. What are the differences between the coffees from these two regions? This time we will [more…]
Changes to JD Takeaway's subsidy rules spark merchant discontent, Grid Coffee founder Chen Ziyu speaks out in criticism
Recently, JD Delivery adjusted the cost-sharing method for its "10 Billion Subsidy" campaign, changing it from being fully borne by the platform to a 50-50 split with merchants, which sparked strong backlash from many participating merchants. Many merchants reported that the new rules not only severely squeezed their profit margins but also exposed them to pressure such as forced participation and traffic downgrading, with some orders even generating negative revenue. Chen Ziyu, the owner of the coffee chain brand Grid Coffee, publicly called out, "Stop it, Ah Dong," pushing the conflict into the spotlight of public opinion. As the incident continues to escalate, the trust relationship between merchants and the platform is facing a severe test. [more…]
In-House Roasting Café Green Bean Sourcing and Inventory Management in Practice: Cost Control, Partnership Strategies, and Espresso Blend Bean Selection Guide
For a coffee shop that roasts its own beans, having the roaster in place is only the starting point; what truly determines the quality of the final product is the quality of the green beans and the roasting craft. Green bean costs often account for a significant proportion of initial operating expenses, so how to choose the right items, control inventory, maintain stable supply, and leverage peer cooperation to lower the threshold for acquiring specialty beans is a challenge every operator must face. Starting from the cost structure of green beans, this article sorts out the three major purchasing points for basic espresso blend beans, explores the value of establishing horizontal partnerships, offers practical suggestions for display and storage, and finally includes flavor descriptions of several Front Street espresso blend beans for coffee shops with different positioning to reference when selecting beans. [more…]
Luckin's new co-branded product info leaked ahead of time—why do internal confidentiality rules and actual practice always clash?
Recently, the hit drama "The Tale of Rose" has sparked widespread discussion, and news of Luckin Coffee's co-branding with it was also exposed in advance on social platforms, with photos of merchandise, cup sleeves, paper bags, and other materials quickly circulating. Internal employees shared new test questions, indirectly confirming the authenticity of the co-branding campaign and revealing that the limited-edition new product is Yellow Rose Latte. The campaign is expected to launch on the 24th, but the news became known to the public nearly two weeks in advance. Some believe that releasing information while the drama's popularity is at its peak is a win-win for both the brand and the production team; others have noticed that employees are required to comply with social media confidentiality rules, yet material leaks occur repeatedly. Behind this "double standard" phenomenon, who exactly should be responsible for internal information leaks? This article will sort out the sequence of events and explore the delicate relationship among the brand, employees, and netizens. [more…]
How to Choose Espresso Beans for Latte? A Full Analysis of Front Street Coffee's Four Blends, Roasting Principles, and Hot & Cold Preparation
To make a delicious latte at home or in a café, choosing the right espresso beans is far more particular than you might imagine. Starting from Front Street Coffee's blending philosophy, this article explains why espresso beans are mostly blends, what principles a blend recipe should follow, and introduces the flavor profiles and suitable scenarios of four beans: Front Street Specialty Blend, Strawberry Candy Espresso, Commercial Espresso Blend, and Dark Cocoa Base Blend. It also takes a deeper look at the relationship between roast level, acidity, and milk foam durability, explaining how coffee beans affect the taste and consistency of a latte. Finally, it includes specific approaches to making iced and hot lattes, covering key steps such as espresso extraction, milk steaming, and pouring/latte art, helping you understand the ins and outs of milk coffee more systematically. [more…]
Master's graduate joining Luckin Coffee sparks debate: the new employment trend behind highly educated talent flowing to coffee counters
Recently, the news of a fresh master's graduate choosing to join Luckin as a part-time barista has sparked widespread discussion online. Supporters believe that no occupation is superior or inferior, and that young people should try more things; opponents feel that this is a waste of a diploma. In fact, as the number of graduate students in universities surpasses that of undergraduates, under the dual pressure of degree devaluation and economic downturn, more and more highly educated young people are turning their attention to light physical service industries such as coffee and tea drinks. They either want to escape the high-pressure, hyper-competitive office environment, or use it as a transitional job. However, is the real experience behind the bar counter of chain brands as relaxed and comfortable as imagined? This article deeply explores the multiple motivations and real dilemmas behind this phenomenon. [more…]